My husband and I are very happy with the Hanen program. Renée has helped us firstly to realise what our son’s level is at the moment. Based on the one-on-one and group meetings we could plan how to communicate with a toddler who is eager to make sounds, but is unable to form words. We now understand how we can make him feel that he has our full attention and support. This helps him to progress at a pace that inspires his confidence and competence. We’re are very grateful for this.